Latency in Payroll systems

Incident Report for Rise People

Resolved

Service levels have returned to normal.
Posted May 12, 2026 - 15:17 PDT

Update

Service levels are returning to normal but some issues persist and are being investigated.
Posted May 12, 2026 - 11:32 PDT

Update

Our team continues to investigate as service levels are returning to normal. Monitoring continues.
Posted May 12, 2026 - 09:51 PDT

Update

Our teams are continuing to investigate. Updates will be provided as they become available.
Posted May 12, 2026 - 09:34 PDT

Update

Our team is continuing to investigate and will provide more details as they become available.
Posted May 12, 2026 - 09:10 PDT

Investigating

We are investigating decreased responsiveness in our payroll system. Our team is investigating and will provide updates as often as possible.
Posted May 12, 2026 - 08:59 PDT
This incident affected: Payroll.